Orders are processed within 2–4 business days. Once shipped, delivery typically takes 3–5 business days depending on your location. You’ll receive a tracking number once your order is on the way.

At this time, Heaven Holds ships within the United States only. International shipping may be available in the future.

Because orders are processed quickly, we’re unable to guarantee changes or cancellations once an order has been placed. Please email us as soon as possible at info@heavenholds.com, and we’ll do our best to help.

Due to the nature of our products, all sales are final. However, if your item arrives damaged or defective, please contact us within 48 hours of delivery and we will make it right.

If your item arrives damaged, email us at info@heavenholds.com with your order number and clear photos of the damage within 48 hours of delivery. We’ll review and provide a replacement or solution.